DO YOU OFFER TRAVEL INSURANCE?

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We do on our retail tours, contact our office for details.

HOW ARE REFUNDS ISSUED?

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Refunds are issued as follow: 1) If payment has been made by credit card, monies will be refunded to that card on the same business day, 2) If payment was

WHAT IF A TRIP IS SOLD OUT?

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If a trip is sold out, don’t hesitate to call the office and we can add you to our wait list. We do have cancellations from time to time, so

WHAT IS YOUR REFUND / CANCELLATION POLICY ON MULTI-DAY TOURS?

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In connection with all overnight tours, if cancellations are recieved at least 30 days prior to departure of the tour we will refund your monies. 7 to 29 days prior

WHAT IS YOUR REFUND / CANCELLATION POLICY FOR ONE-DAY TRIPS?

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In connection with most one-day tours, a full refund will be availible if cancellation is recieved at least three full business days prior to tour departure. Refunds for cancellation made

HOW FAR AHEAD DO YOU RECOMMEND I BOOK MY TRIP?

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Every trip varies but I wouldn’t hesitate to book a trip quickly as some fill up faster than others. Some trips require booking well before the trip goes due to

DO I NEED A PAYPAL ACCOUNT TO BOOK ONLINE?

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No you don’t, when you checkout on the PayPal processing webpage use check out as a guest and fill out all the required payment information. (Name, Credit Card, Address, etc…)

DO I HAVE TO PAY THE FULL AMOUNT OR CAN I MAKE A DEPOSIT WHEN BOOKING A TRIP?

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When booking over the phone or in person the amount that is due depends on the trip and its departure date. Our online checkout through PayPal now features a Bill

IS EVERY RETAIL TRIP GUARANTEED TO GO?

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Unfortunately each trip depends on the number of passengers that have booked and the destination of the trip. Even though we would love to send every trip sometimes it’s not

HOW DO I GO ABOUT BOOKING A TRIP WITH YOU?

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Please contact our office by phone, (607) 432-4040 or book online