CANCELLATION/REFUNDS

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We realize that circumstances may arise that would cause you to cancel a tour. However, we must strictly adhere to the following policy: In connection with all overnight tours, if cancellations are received at least 30 days prior to departure of the tour we will cheerfully refund your monies. 7 to 29 days prior to departure a $20.00 cancellation fee will be charged along with any non-recoverable tour costs. 1 to 6 days prior no refund will be available unless Eastern Travel is able to fill your seat. If you want assurance of a Full Refund for any tour excursion, be sure to take advantage of Trip Cancellation Insurance. This is included with your tour confirmation receipt on all multi-day tours. For all other tours such as one-day trips or gaming overnights, please call our office and we will mail one to you. Subject to policy provisions!

In connection with most one-day tours, a full refund will be available if cancellation is received at least three full business days prior to tour departure. Refunds for cancellations made within less than three full business days of departure will be made on condition that Eastern Travel is able to fill the space made available by the cancellation. On one-day tours for special events or where advance purchase of meals or tickets is necessary (Broadway Shows, Radio City, Ball Games, Races, Cruises, Luncheon or Dinner Shows, etc.) it is necessary to give 14 full business days notice of cancellation. After this time, refunds will only be available if Eastern Travel can fill the seats. PLEASE NOTE: Refunds are issued as follows: 1) If payment has been made by credit card, monies will be refunded to that card on the same business day, 2) If payment was made by check, monies will be issued by company check. Checks are issued every two weeks. Pending last refund issue, checks should be received no later than 2-3 weeks of trip cancellation.

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