TRIPS INTERRUPT BY NATURAL CAUSES

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Eastern Travel/Oneonta Bus Lines is not responsible for actions resulting from natural causes – i.e. rain, hurricanes, wind, high waves, etc. Trips that start out and are cancelled on arrival

DEPARTURE AND ARRIVAL TIMES

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While we strive to provide on-time service for all of our tours, we do not guarantee departure and arrival times delayed by unforeseeable events including inclement weather, traffic or mechanical

RESPONSIBILITY

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Eastern Travel/Oneonta Bus Lines and/or its solicitors act solely as agents in arranging hotel and motel accommodations, sightseeing and all other services and does not assume any liability for injury,

DRIVER AND ESCORT GRATUITIES

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A gratuity for the driver and escort is not included in any of our trips. These should be handled on an individual basis rather than as a group collection. We

SMOKING POLICY

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A “No Smoking” policy is in place on board all of our scheduled motorcoach tours. For our smoking customers, adequate rest stops are made.

ESCORTS

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Eastern Travel provides the accompaniment of an Escort on most all tours. Eastern Travel Escorts are not “Guides” even though they may be knowledgeable in some areas. They cannot be

CANCELLATION/REFUNDS

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We realize that circumstances may arise that would cause you to cancel a tour. However, we must strictly adhere to the following policy: In connection with all overnight tours, if

SPECIAL DEPOSIT REQUIREMENTS

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Specialty tours such as European Tours, Cruises or Airline Reservations involved will have a designated per person deposit, other than the $100.00 multi-day deposit as well as a 75-90 day

RESERVATIONS

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Reservations should be made well in advance of tour departure. One-Day Tours require full payment within 10 days of making the reservation or a 25% deposit within 10 days of

BAGGAGE

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Each person is allowed one (1) large bag and one (1) carry on. You will be assessed $3.00 per piece for any additional baggage that is handled by the hotel